Frequently Asked Questions

Our charges are transparent and affordable with no hidden fees. Pricing depends on:

• Type of ambulance (BLS, ALS, or ICU)
• Distance traveled
• Duration of service
• Additional medical equipment required

For exact pricing, please call us at 93299 62163. We provide instant quotes over the phone.

We have a comprehensive fleet of modern ambulances:

• BLS Ambulance: Basic Life Support with oxygen, first aid, and trained paramedic
• ALS Ambulance: Advanced Life Support with ventilator, cardiac monitor, and emergency medicines
• ICU Ambulance: Mobile ICU with complete intensive care setup and specialist doctor
• Patient Transport: Comfortable vehicles for non-emergency medical transportation

We primarily serve Raipur and surrounding areas including:

• Raipur City
• Tikrapara
• Pachpedi Naka
• Durg
• Bhilai
• Bilaspur

We also provide inter-city and inter-state ambulance services. Contact us for availability and special arrangements.

Yes, absolutely! Our team consists of:

• Certified Paramedics: Trained in emergency medical procedures and life support
• Experienced Drivers: Skilled in emergency driving and familiar with all routes
• Medical Attendants: Compassionate staff trained in patient care
• Specialist Doctors: Available for ICU ambulance services when required

All our staff undergo regular training and certification updates to maintain the highest standards of care.

Yes, you can book our ambulance services in advance for:

• Scheduled medical appointments
• Hospital discharge transportation
• Inter-hospital transfers
• Regular dialysis or chemotherapy sessions
• Elderly care transportation

For advance bookings, call us at 93299 62163 or WhatsApp at 93299 62163

We work with various insurance providers and can assist with insurance claims where applicable. However, coverage depends on your specific insurance policy.

We recommend:

• Check with your insurance provider about ambulance coverage
• Keep all receipts and documentation
• Inform us about your insurance during booking

Our staff can help you with the necessary documentation for insurance claims.

When calling for emergency ambulance service, please provide:

• Your exact location: Address, landmarks, or GPS coordinates
• Patient's condition: Brief description of the medical emergency
• Contact number: Your phone number for follow-up
• Special requirements: If you need specific type of ambulance (ALS/ICU)
• Access information: Floor number, building details, parking availability

Stay calm and speak clearly. Our dispatcher will guide you through any additional questions.